UAE PASS
  • UAE PASS
  • Overview
  • Getting Onboarded with UAE PASS
    • Onboarding Process for UAE PASS Service Providers
      • Initiation Phase
      • Development Phase
      • Assessment Phase
      • Go live Phase
  • Quick Start Guide - UAE PASS Staging Environment
    • User Account Types
    • Create Staging UAE PASS Account
    • Upgrade Staging UAE PASS Account
    • Testing Credentials for POC
    • Conduct a POC with UAE PASS Authentication
  • Feature Guides
    • Authentication
      • Web Integration
        • Introduction
        • Pre-Requisites
        • Endpoints
        • 1. Authorization Code
        • 2. Access Token
        • 3. User Information
        • 4. Logout
        • Login Button
        • Authentication Postman Walkthrough
      • Mobile Integration
        • Introduction
        • Pre-Requisites
        • Requirements
        • Guide
          • SDK
          • API
        • SDK Integration
      • Token Validation API
        • Introduction
        • Pre-Requistes
        • Endpoints
        • Integration Steps
          • 1. Verify access token API using Basic Authentication
          • 2. Obtaining Authenticated User Information from the Access Token
        • Validation Decisions
      • User Linking
        • Automatic Linking
        • Manual Linking
        • Corporate Account
    • Digital Signature
      • Digital Signature (Single Document)
        • Signing Guide
          • Endpoints
          • Document Signing Steps
            • 1. Token
            • 2. Create Signer Process
            • 3. Sign Document
            • 4. Obtaining Document
            • 5. LTV Configuration
              • Integration Web Services
              • Postman Collection for LTV
            • 6. Deleting Document
          • Document Signature verification Process
          • Postman Collection for Digital Signature
            • Digital Signature Postman Walkthrough
        • Verification API Integration
          • Web Service Details
          • Postman Collection for Signature Verification API
      • Digital Signature (Multiple Document)
        • Signing Guide
          • Endpoints
          • Document Signing Steps
            • 1. Token
            • 2.Create Documents
            • 3. Create Signer Process
            • 4. Sign Document
            • 5. Obtaining Document
            • 6. LTV Configuration
              • Integration Web Services
              • Postman Collection for LTV
            • 7. Deleting Document
          • Document Signature verification Process
          • Postman Collection for Multiple Document Signing.
    • e-Seal
      • Introduction
      • DESC Process for Dubai Entities
        • Process overview
        • Detailed DESC process description
      • ICA Process for Non-Dubai Entities
        • Onboarding Process
        • Obtaining Credentials and Certificates
      • Integration Web Service
        • PAdES eSeal Signing
        • CAdES eSeal Signing
        • eSeal verification
        • eSeal error codes
      • Postman Collection
    • Hash Signing
      • Introduction
      • Hash Signing (Single Document)
        • Hash Signing (Java SDK Set Up)
          • Quick Setup
          • Hash Signing Process
            • 1. Start the Process
            • 2. Initiate Signing Process
            • 3. Sign PDF Document
          • Endpoints
          • Postman Collection
          • Utility Files
      • Bulk Hash Signing (Multiple Documents)
        • Quick Setup
        • Hash Signing Process
          • 1. Start Signing Process
          • 2. Initiate Signing Process
          • 3. Sign PDF Document
        • Endpoints
        • Postman Collection
  • Web Registration
    • Introduction
    • Steps to create account
    • Endpoints
      • 1. Access Code
      • 2. Access Token
      • 3. User Information
  • Facial Biometric Transactions Confirmation
    • Web Integration
      • Endpoints
      • Integration Steps
        • Obtain Authorization Code
        • Obtain Access Token
        • Obtain User Info
        • Log out User
    • Mobile Integration
      • Mobile Integration Guidelines
  • Guidelines
    • Use-Case Guidelines
      • Standard Authentication Scenarios for Service Provider Use Cases
      • Standard Digital Signature Scenarios for Service Provider Use Cases
      • Standard Implementation Guidelines
    • Design Guidelines
      • UAEPASS Button Guideline
      • Text Message Guidelines
  • Resources
    • Attributes List
    • Sample Apps
    • Staging Apps
    • Assets
  • FAQ
    • Common Integration Issues
  • Versioning
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  • Error Messages:
  • Error Code for Authentication and Digital Signature Cancellation:

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  1. Guidelines
  2. Design Guidelines

Text Message Guidelines

Error Messages:

Scenario
English
Arabic
Feature

SOP 1 - Unverified user restriction

You are not eligible to access this service. Your account is either not upgraded or you have a visitor account. Please contact <SP Name> to access the services.

أنت غير مؤهل للوصول إلى هذه الخدمة. إما أن حسابك لم تتم ترقيته أو لديك حساب زائر. يرجى الاتصال بـ <اسم الجهة> لتتمكن من الوصول إلى الخدمة.

Authentication

Service Provider allows services only for existing users

This service is only for registered users, please contact <SP Name> in order to access the services

هذه الخدمة مخصصة فقط للمستخدمين المسجلين، يرجى التواصل مع <اسم الجهة> لتتمكن من الوصول إلى الخدمات

Authentication

User cancel the login

User cancelled the login

قام المستخدم بإلغاء تسجيل الدخول

Authentication

SP is accepting only UAE nationals EID holders

This service is only accesible to UAE Nationals

هذه الخدمة متاحة فقط لمواطني دولة الإمارات العربية المتحدة.

Authentication

Any exception rasied during response processing

Something went wrong during the login, please try again later!

حدث خطأ ما أثناء تسجيل الدخول، يرجى المحاولة مرة أخرى لاحقًا!

Authentication

SOP 2 - Digital Signature Restriction

Please upgrade your account following instructions in the UAE PASS application

يرجى ترقية حسابك باتباع الإرشادات الموجودة في تطبيق الهوية الرقمية

Digital Signature

User cancel the signing

User cancelled the signing process

قام المستخدم بإلغاء عملية التوقيع

Digital Signature

User clicks on exit on UAE PASS notification during data sharing.

There was an error while fetching your documents from UAE PASS. Please retry.

حدث خطأ خلال مشاركة المستندات عن طريق الهوية الرقمية،, يرجى إعادة المحاولة

Document Sharing

Error during data sharing

There was an error while fetching your documents from UAE PASS. Please retry

حدث خطأ خلال مشاركة المستندات عن طريق الهوية الرقمية, يرجى إعادة المحاولة

Document Sharing

User clicks on Reject on UAE PASS notification during data sharing

You have rejected the data sharing request on UAE PASS. Please retry

لقد قمت برفض طلب مشاركة البيانات عن طريق الهوية الرقمية، يرجى إعادة المحاولة

Document Sharing

Error Code for Authentication and Digital Signature Cancellation:

Error Code
English
Arabic

Authentication:

error=invalid_request

error=login_required

error=access_denied

error=cancelledOnApp

User cancelled the login

قام المستخدم بإلغاء تسجيل الدخول

Digital Signature:

error: invalid_request

error: login_required

error: access_denied

User cancelled the signing process

قام المستخدم بإلغاء عملية التوقيع

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Last updated 2 months ago

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