Assessment Phase

Step	Activities	Resposibility
1	Arranges for the assessment session with the service provider.	Onboarding Team
2	Any issue found in the use case? If yes rectify the issues observed in the initial assessment and requests for another round of assessment.	Service Provider
3	Arranges for second round of assessment with the service provider if issues found in first assessment.	Onboarding Team
4	Verify that service provider complies by all the scenarios as per the assessment checklist before confirms the go live.	Onboarding Team
5	Share video recordings of all the scenarios tested during assessment with Onboarding Team.	Service Provider
6	Share the video recordings of all the scenarios with the management for approval along with the use case details.	Onboarding Team
7	Review the final use case videos, use case details and approve moving to go live phase.	Onboarding Team Lead
8	Initiate the SPA/MOU signing process (For private entities-SPA).	Onboarding Team
9	SP (PVT only) to complete signing of SPA and share before moving to the Go Live Step.	Service Provider