User Account Types

SOP1: Basic Account

  • This account type is unverified.

  • Email and mobile number are both verified using OTP.

  • User can create this account without Emirates ID.

  • User can create this account with Emirates ID, and choose not to continue with verification.

Benefits:

  • Limited access to services

  • Verify Document feature is available

  • No Sign Document feature

  • No Add Document feature

SOP2: Advanced Account

  • This account type is verified.

  • Email and mobile number are both verified using OTP.

  • User can create this account with Emirates ID, and choose to continue with verification either by SmartPass or Dubai ID previous accounts OR Emirates ID PIN Registration.

Benefits:

  • Access to all services

  • Verify Document feature is available

  • Sign Document feature is available (Signature level is Advanced)

  • Advanced Signature is the 4 PIN code

  • No Add Document feature

SOP3: Qualified Account

  • This account type is verified.

  • Email and mobile number are both verified using OTP.

  • User can create this account with Emirates ID, and choose to continue with verification either by finger biometrics or face biometrics

Benefits:

  • Access to all services

  • Verify Document feature is available

  • Sign Document feature is available (Signature level is Qualified)

  • Advanced Signature is the 6 digit password (Upper, lower case, special character & numbers)

  • Add Document feature is available

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