> For the complete documentation index, see [llms.txt](https://docs.uaepass.ae/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.uaepass.ae/guidelines/design-guidelines/account-linking-guidelines/manual-linking/case-a.md).

# Case A

## Two records found with the same "Unique Identifier"

If the Service Provider Component (SPC) detects **two records with the same unique identifier**—such as an **Emirates ID number** or **email address**—the system should prompt the user to **select the correct account**.

**Example Scenarios**:&#x20;

* **Record 1:** 784-1234-1134567-1
* **Record 2:** 784-1234-1134567-1

Or

* **Record 1:** <email@domain.com>
* **Record 2:** <email@domain.com>

In such cases, SPC must display a **selection screen** allowing the user to choose which record to proceed with, ensuring accuracy and user control during the account linking process.

<figure><img src="/files/JAEh6ThlleXTDhu4uoI6" alt=""><figcaption></figcaption></figure>
