Case A

Two records found with the same "Unique Identifier"

If the Service Provider Component (SPC) detects two records with the same unique identifier—such as an Emirates ID number or email address—the system should prompt the user to select the correct account.

Example Scenarios:

• Record 1: 784-1234-1134567-1

• Record 2: 784-1234-1134567-1

Or

• Record 1: [email protected]

• Record 2: [email protected]

In such cases, SPC must display a selection screen allowing the user to choose which record to proceed with, ensuring accuracy and user control during the account linking process.